Frequently Asked Questions (FAQs) | Batool Nohan

Find answers to the most common questions about our services, customisation options, shipping, and more.

🛠 Custom Design & Orders

Q: Can I request a custom design?
✔ Yes! You can upload your sketch or reference images through our Submit Your Design form, including dimensions, materials, and special requests.

Q: How long does it take to complete a custom order?
✔ Timelines vary depending on the complexity of the design. We will provide an estimated timeframe once we assess your request.

🚚 Shipping & Delivery

Q: Do you offer international shipping?
✔ Yes, we provide global shipping, subject to location and product specifications.

Q: How can I track my order?
✔ Once your order is dispatched, we will send you a tracking number to monitor delivery progress.

🔧 Assembly & Installation

Q: Can I assemble my furniture myself?
✔ Yes! We provide easy-to-follow assembly instructions for DIY installation.

Q: Do you offer professional assembly services?
✔ Absolutely! Our expert team can handle the installation to ensure a perfect finish.

🪵 Material Samples & Quality

Q: Can I order wood or material samples before placing an order?
✔ Yes! You can request material samples to see the quality and finishes firsthand.

Q: What materials do you use?
✔ We use premium-quality materials, carefully selected for durability, aesthetics, and sustainability.

📩 Still have questions? Contact us today, and our team will be happy to assist you!