Refund Policy
Batool Nohan Ltd.
At Batool Nohan Ltd., we strive to maintain transparency and professionalism in all our projects. Our refund policy ensures clarity and fairness, preventing misunderstandings between our company and our valued clients.
💳 Payment for Projects
To ensure the smooth execution and regulation of all projects, clients are required to make an advance payment of at least 50% of the total project cost.
✔ This advance payment confirms commitment from both parties and allows us to proceed with the necessary planning, resources, and execution.
✔ Clients will review and approve the designs before project finalisation to ensure their expectations are met.
✔ A contract must be signed before any work commences, detailing the scope of the project and agreed terms.
❌ No Refund Policy
🚫 All payments, including advance and full payments, are strictly non-refundable.
🚫 Refunds will not be issued under any circumstances, as our team dedicates time, effort, and resources to every project, ensuring the highest quality of work.
While we aim for client satisfaction, we provide opportunities for feedback and revisions during the design review phase. Once a project has been finalised, no refunds or compensation claims will be entertained.
⚠️ Disclaimer
At Batool Nohan, we are committed to delivering high-quality craftsmanship and professional expertise in every project. However, as design is subjective, we acknowledge that results may not always fully align with every client’s expectations.
✔ Clients are encouraged to communicate any concerns, feedback, or revision requests before finalising the project.
✔ Our team ensures a collaborative approach to deliver the best possible outcome.
🔒 Confidentiality & Data Protection
We uphold a strict confidentiality policy, ensuring that all business dealings, written agreements, and verbal discussions remain private.
✔ All proprietary information shared between Batool Nohan and the client will remain confidential.
✔ Data, designs, and business details will not be disclosed, misused, or shared without mutual consent.
By engaging in our services, clients agree to abide by this refund and confidentiality policy.
📩 For any further queries regarding our policies, please contact us directly.